Products purchased in www.mostandmost.com are sold directly by ROTA DEN GRI SL, it is a Spanish company established in Paseo Colon No. 96, 07458 Can Picafort (Mallorca), entered in the Register of Palma de Mallorca, in volume 1506, folio 100, page PM-27685, entry 1a with CIF No. B-07859093.
ROTA DEN GRI, S.L., offers products for sale only to customers of www.mostandmost.com that are of legal adult age, acting within www.mostandmost.com for purposes other than those who are themselves in the trade, business or profession. If you are of legal age adult, we ask you to refrain from conducting business transactions with www.mostandmost.com. Furthermore, ROTA DEN GRI, SL, reserves the right to decline requests made by users that differ from what was said in the previous point.
The following purchase agreement takes place in Spanish. These conditions of purchase are subject to Spanish law. Any dispute between the parties within agreement, will be dealt with by corresponding law and jurisdictio.
Product information, availability and prices:
ROTA DEN GRI, S.L.. reserves the right to modify at any time the quantity and / or the type of products that may be purchased on the website www.mostandmost.com.
Response to the provisions of Law 47/2002 to amend the Law 7/1996 of the Retail Trade January 15 and Law 34/2002 of July 11, Services Information Society and Electronic Commerce , Customer, before placing an order, is entitled to know the essential characteristics of the products they wish to purchase. Therefore, ROTA DEN GRI, S.L. informs customers that the photos and descriptions of products are not contractual, being illustrative only, and do not compromise ROTA DEN GRI, S.L., who, in line with the state of technology, will do it's best to make the colors and / or pictures of products showing on the website are as true to the original as possible, to avoid variations in the colours and hues, due to technical limitations and / or depending on the monitor where displayed. The essential characteristics of the products are presented in www.mostandmost.com within the file for each product based on the information provided by the vendor.
All orders made by the Customer are subject to stock and product availability. If the order was made up of several products and some or all of these could not be served, the missing product price will be refunded to the Customer by the same system used for payment, and the sale null and void, without compensation for either party party whatsoever for breach of contract, damages or loss of profits.
The prices of the products for sale on the web www.mostandmost.com apply exclusively for orders placed on the web and do not necessarily reflect those of our stores. Prices are always in euros and include current VAT rates. The maximum amount per purchase will be 3,000 €. At these prices will add the relevant shipping. Shipping rates will be communicated to the Customer before placing the order, and must be accepted by him expressly before confirming the purchase.
The prices of the products are subject to updates. Nevertheless, the prices ROTA DEN GRI, SL, applied to each order will be in force at the time when the customer confirms the purchase of products by adding them to your shopping cart, regardless of the day you receive your order. Please ensure you check the final selling price before confirming the order.
ROTA DEN GRI, S.L. reserves the right to withdraw any products from this website, and to modify all or part of the product at any time. Also, ROTA DEN GRI, SL is not responsible for errors caused by malfunction of the service of the Customer's internet connection.
Registration and purchase procedure:
For the purchase of products on the web www.mostandmost.com, ROTA DEN GRI, S.L. will ask the customer to register on the system, to which they must be at least eighteen (18) years old, and complete the on-screen instructions.
Both the Customer name and password designee are personal and not transferable. The data provided by the Customer will be added to the database ROTA DEN GRI, SL, being used to process the order, and for future purchases, and also to send information about offers and services to the Customer by email and/or postal. Thus, the purpose of the use of this data will be the maintenance of the contractual relationship between ROTA DEN GRI, S.L. and the Customer, and the management, administration, supply and commercial information or advertising about products ROTA DEN GRI, S.L., employees or third party investees. The Customer agrees to the conditions and detailed transfers in this clause.
Within a maximum of twenty-four (24) hours (Saturdays, Sundays and public holidays not included) from receipt of payment confirmation, ROTA DEN GRI, S.L. will send a confirmation of the purchase by email to the customer. Thus, the purchase agreement entered by and between ROTA DEN GRI, S.L. and the Customer shall be considered completed and duly entered.
ROTA DEN GRI, SL will try to ensure that all information on the price of the products is accurate, but without guarantee of the absence of errors. In the case of an error in the price of a product, ROTA DEN GRI, SL will send an email to the customer indicating the price of the product and asking you to confirm the order. In the event that the Customer fails to confirm the purchase of the product at the right price, such purchase shall be canceled. In the assumption that ROTA DEN GRI, S.L. is unable to contact the customer the order will be considered canceled.
The price of the products will be the one indicated on the web www.mostandmost.com and can be modified by ROTA DEN GRI, SL at any time. The changes in product price will not affect the amount of already confirmed orders.
Payment and security
Credit Card Payment: ROTA DEN GRI, S.L. operates with SERVIRED and CAIXABANK bank to provide a level of safety as high as possible in your electronic transactions.
The cards accepted are: Visa, MasterCard, 4B, Red Maestro 6000 and others. Due to security systems, ROTA DEN GRI, S.L. does not receive the card data. Just access to the bank that administers the payment gateway, in this case CAIXABANK Bank.
Paypal: You can make your payments through your Paypal account. For more information, log onto www.paypal.com.
Wire transfer. More information at firstname.lastname@example.org.
If you need an invoice of your purchase, send us your details along with your order confirmation at email@example.com. No invoices will be issued after three (3) months of purchase.
Shipping and Handling:
Shipping costs will be displayed before the order.
Remember that for orders shipped to the Canary Islands and countries outside the EU, you must pay the import duties to the relevant body when you receive the order.
ROTA DEN GRI, S.L. undertakes to deliver the goods in perfect condition and to the address the customer has entered on the order form. In order to optimize deliveries, we recommended customers indicates an address in which the order can be delivered within the normal working hours.
ROTA DEN GRI, S.L. will not be responsible for errors in delivery caused when the shipping address entered by the customer on the order form does not conform to reality or has been omitted.
The maximum time limit for delivery is thirty (30) days, as stated by the law, however, the normal delivery of ROTA DEN GRI, S.L. is 3 to 10 working days starting from the date of order.
ROTA D'EN GRILL will send an email informing the customer with the departure order from the store.In the e-mail we will also provide the tracking number so that the Customer can track the shipment, in addition to the Customer Services telephone number of of the carrier, so that in case of any incident in delivery, the Customer can contact the carrier to resolve the incident.
If after ten (10) working days the customer has not received notification of the delivery date, the Customer must contact ROTA DEN GRI, S.L. If the Customer does not do so, after 10 days the order will be returned to the stores of ROTA DEN GRI, S.L., and the Customer will bear the shipping costs and return to origin of the goods, as well as any associated costs.
If we have not been able to make delivery due to the loss of the package, our transport agent will start an investigation. In these cases, the response times of our carriers can range from one to three weeks. In such cases, ROTA DEN GRI, S.L. will contact the customer to decide whether to cancel the order and return the amount paid (cost of goods and shipping), or if we will send a new request at no additional cost.
Upon delivery, the Customer must check the condition of the package with the transport company, on behalf of CROTA DEN GRI, S.L., indicating on the delivery note any anomalies that maybe detected in the packaging. If later, after cheking the product, the customer detects any damage caused during shipping, they must communicate by e-mail to ROTA DEN GRI, S.L. in the shortest possible time (maximum 7 days), in order to process the refund.
If the customer lives near to one of our stores they can pick up their order in the store. So, you can order at home and avoid the associated transport costs. Upon receiving the order you can pass be the destination shop and collect your order. You will need to present your ID card and the email confirmation to collect the order.